ISC Online 30-day Returns Guarantee means that if for any reason you are unhappy with your purchase, you can return it to us within 30 days of the date you received the item and we will issue a full refund or credit for the price you paid for the item excluding the cost of shipping. There is no restocking fee for returns. Items must be original packaging and in like-new condition.
A Return Authorization (RA) number is necessary and ISC Online will not accept any returns that do not have this prior to shipping items back to ISC.
Freight charges are the responsibility of the customer and ISC will never accept COD or Freight collect shipments.
RA numbers can be obtained by calling ISC at 866-453-2700.
This policy only covers items purchased from ISCOnline.com. The Return Policy for items purchased from an ISC Sales Account Manager that require a quote can be found at ISC Sales Terms.